Website requests
When request storage is available, we save the contact, business and project information you submit to review and manage your website request. Submitting a request does not subscribe you to marketing or authorize a charge. If saving fails, the form tells you that receipt has not been confirmed.
Cookies and security
We use an essential cookie to remember your submitted project in this browser, and an essential admin cookie for signed-in staff. The project cookie expires after 30 days; the admin session expires after eight hours. Request and login attempts may be rate limited to prevent abuse.
Customer workspace
Customer sign-in verifies ownership of an email address with a single-use code that expires after 10 minutes. An essential customer session cookie expires after eight hours. We use the verified email to show matching website requests and, where a unique exact match exists, your name and business from Red Spectrum Customer Intelligence. Your workspace may also show source-labeled credit figures, subscriptions, exact-match recent payments, and masked card details from your resolved Intelligence record. Missing facts remain unavailable. Full card numbers, security codes, processor credentials, internal notes, and other customers’ records are never displayed. Website links require an explicit ownership binding; matching a business contact alone does not grant access. Customer feedback and shared delivery files are stored privately for the linked project. Authentication records are retained briefly for security and expire automatically.
Email and service providers
When explicitly configured, SendGrid may process internal request notifications. Customer sign-in codes are sent through SendGrid only when requested. Other customer email automation remains disabled. Hosting and database providers process the information required to operate this service.
Payments and account verification
The current checkout is in manual review mode. It does not collect card details, take payment, verify identity or retrieve customer credit information. Contact details entered in the checkout UI are not submitted to an external lookup service.
Retention and requests
Project information is retained for the website request and related administration. The business must confirm its retention schedule and final privacy terms before production launch. To request access, correction or deletion, contact Red Spectrum through the Red Spectrum website.